Breaking the Deadlock: What can disputes practitioners learn from hostage negotiators?

What can a hostage negotiator teach us about resolving commercial disputes? In this dynamic panel discussion, a litigation partner, an experienced mediator and a leading hostage negotiator come together to explore the parallels between high-stakes crisis negotiation and the resolution of complex business conflicts. The panel will examine the journey from entrenched, opposing positions – where parties feel unheard and the power imbalance seems insurmountable – to a collaborative outcome where all sides leave with their dignity and interests intact. Drawing on psychology, behavioural profiling and real-world negotiation techniques, our panellists will share insights on how to build trust, identify what people truly want beneath their stated positions, and engineer solutions that allow everyone to walk away satisfied. Whether you are a litigator, in-house counsel, or business leader navigating difficult negotiations, this session offers fresh perspectives on the art of turning conflict into resolution.