Tech-Driven Arbitration: Innovation, Due Process and Access to Justice - Hear from SCCA, LCIA, SIAC, ICC UK

Hear from leading voices from the LCIA, SIAC, SCCA and ICC UK as they examine the next frontier of technology in international dispute resolution. Building on the success of Greenberg Traurig’s previous tech-driven arbitration panels during London International Disputes Week, we are pleased to host this year's panel at our iconic offices in The Shard.

Artificial intelligence is no longer merely a tool for document review or case management, it is emerging as a potential decision-maker. The rise of the "Internet of Agents," autonomous AI systems capable of interacting, contracting, and transacting without direct human oversight, is generating disputes of a kind and volume that traditional arbitral processes were not designed to handle. At the same time, persistent concerns about the cost and duration of international arbitration continue to fuel calls for more accessible, technology-enabled dispute resolution mechanisms, particularly for lower-value claims.

Against this backdrop, this panel will examine the fundamental tension between access to justice and due process. Proponents of AI-assisted adjudication argue that it offers a transformative opportunity to reduce costs, accelerate proceedings, and broaden access to arbitration for parties who would otherwise be priced out. Sceptics caution that deploying AI as an arbitrator, even with human-in-the-loop safeguards, raises profound questions of procedural fairness, impartiality, and enforceability under the New York Convention 1958 and national arbitration legislation. Both perspectives are compelling, and neither can be dismissed.

Topics to be discussed include:

1. Technology-assisted arbitration: models, safeguards, and current institutional experiments
2. The Internet of Agents: autonomous AI systems as contracting parties and the disputes they generate
3. Access to justice: the case for human-in-the-loop AI adjudication in lower-value disputes and where parties expressly consent
4. Due process and public policy risks: enforceability of AI-rendered awards under the New York Convention and national arbitration laws
5. Institutional responses: how the ICC, LCIA, SIAC, and SCCA are approaching AI governance in arbitral proceedings
6. The road ahead: what a workable framework for AI in arbitration might look like